Shipping Policy
All orders are shipped from Miami, Florida, USA. Orders are processed within 1–3 business days after payment is confirmed.
We currently offer international shipping, including shipping to Spain and other countries worldwide.
Shipping options:
- Standard International Shipping: 3–4 business days
- Economy International Shipping: 5–8 business days
Delivery times are estimates and may vary due to customs processing, local carriers, or factors outside of our control.
Once an order has shipped, customers receive a confirmation email with tracking information. Tracking updates may take 24–48 hours to appear.
For international orders, customers are fully responsible for any customs duties, import taxes, VAT, or other fees charged by the destination country. These fees are not included in the order total and are not covered by our store.
we are not responsible for delays caused by customs, incorrect shipping information provided at checkout, or carrier-related issues. Once a package is marked as delivered, we are not liable for lost or stolen shipments.
If an order arrives damaged, customers must contact us within 7 days of delivery with clear photo evidence so you can assist.
For shipping-related questions, customers can contact us at calablanca.es@gmail.com or via Instagram @cala.blanca_